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Returns & Exchanges
We want you to love your home. If you change your mind, we offer a 30-day return policy for most items, provided they are in original condition and packaging.
1
Initiate Request
Contact our customer service team or visit our online returns portal to start your request.
2
Prepare Item
Ensure the item is securely packed in its original packaging with all components included.
3
Collection or Drop-off
Arrange for a courier collection for large items or drop off smaller items at your nearest post office.
4
Refund Processing
Once received and inspected, your refund will be processed back to your original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing